How to purchase Danko Furniture
Though we sell via the internet, our customer service is more personal and old fashioned. We don’t have an automated grocery cart. We don’t even take credit cards. We try to have a real human being to answer the phone, but if you get our machine, you can expect a call back soon. Or, if you like, we will communicate with you via email.
Sampling and Shipping
We will be happy to send you belt and wood samples, so you can be comfortable with your choices. If you want to see and try a sample chair, there are several ways to work this out. We can arrange a meeting with our sales representative if there is one in your area. We will also be glad to ship you a chair. If you choose this option, it is your responsibility to pay for shipping both ways, and to re-pack the chair CAREFULLY for its return. You must pay for the chair prior to shipping, and when the chair is returned in the same condition it is sent, we will credit it toward your purchase, or refund your money as you like. We make every effort to ship your sample chair in the least expensive way. Most side chair samples can be shipped via UPS or FEDEX ground. If you buy a set of chairs, the most economical and damage free way is to ship them on a pallet. If you live in an apartment or have difficulty accepting a motor freight shipment, we suggest you contact a white glove service provider. Depending on where you live we may be able to help you find one.
Our furniture is made in North America, and we make it just for you. Normal delivery is 4-10 weeks.
We do not sell fabric for our chairs. We are what is known in the trade as a COM line. (COM = Customers Own Material) So, if you want an upholstered seat, then it is your responsibility to find a suitable fabric and then send it to us and we will apply to your chair.